Questions
Straight answers
About tokens, play, and the lounge door.
Is the lounge really free?
Yes. Every diversion on the arcade floor is free to open. There are no purchases, subscriptions, or paid boosts — only virtual tokens for in-game fun.
Can I cash out tokens?
No. Virtual tokens cannot be withdrawn, sold, traded, or exchanged for money, goods, or prizes. They exist purely for entertainment inside the lounge.
Why confirm my age at the door?
Loung Maple Games is built for adults. We ask you to confirm you meet the age of majority (19+ where applicable in Canada) before you enter the arcade floor.
Where is my progress stored?
Token balances and preferences stay in your browser via localStorage. We do not run player accounts or cloud saves.
What if I run low on tokens?
Each lounge starts you with 1,000 tokens. A daily refresh can top you up when balances run low — still with zero cash value.
Do I need an account?
No accounts, emails, or passwords. Confirm age, accept storage preferences, and play.
Will it work on my phone?
Yes. Marsh Match, Timber Tap, and Glacier Glide are built for modern mobile browsers as well as desktop.
Are results fair?
Outcomes use randomization in your browser. There is no real-money wagering and no way to convert results into cash.
Something broke — who do I contact?
Email support@loungmaplegames.com with your device, browser, and what went wrong. We reply by email.
Play is starting to feel heavy — what now?
Step away and visit our Mindful Play page for healthy habits and Canadian support resources. The lounge will wait.